FAQ
FAQ – Frequently Asked Questions
1. How long does shipping take?
We deliver orders within 6 to 14 days, depending on your location. Once your order is shipped, you’ll receive a tracking number to monitor its progress.
2. What if I’m not satisfied with the product?
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, contact us within 30 days for a hassle-free return and full refund.
3. Is the product easy to use?
Yes, all our products are designed to be user-friendly and practical for everyday use. Each product comes with a manual to guide you through the setup and operation.
4. Do I need special tools for setup?
Most of our products are tool-free and easy to assemble or install. Specific details will be mentioned in the product instructions.
5. How do I maintain the product?
Maintenance instructions are provided with each product. Generally, we recommend regular cleaning and proper storage to ensure long-lasting performance.
6. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor your package’s progress until it arrives at your door.
7. Is there a warranty?
Yes, our products are backed by a 1-year warranty (or as specified on the product page). This covers manufacturing defects and ensures you can purchase with confidence.
8. How can I contact customer support?
You can reach our support team anytime via email, chat or the contact form on our website. We’re here to help with any questions or concerns you may have.
If you have more questions, feel free to reach out – we’re happy to assist! 😊